There is a nationwide shortage of veterinary care. We cannot guarantee care for sick patients during business hours since our staff provides family practice/primary care. When your pet's symptoms indicate the need for advanced diagnostics and supportive care, or when the schedule is filled, we refer you to emergency hospitals -- or offer you a telemedicine case, if appropriate. Please help us by utilizing ALL tools of communication: our website, our text only number (860) 506-3699, The Pet Page app for access to your pets vaccines and prescriptions as well as and the emergency hospitals, the Airvet app to request telemedicine cases with veterinarians and curbside check-in, as well as our phone. Please be kind to our team as they help all the pets whose parents reach out to us.